The Role Summary:

Working as part of a team of Engineers, Technicians, Trainees and Assistants within the RG5 warehouse, you will prepare and de-prep equipment to d&b standards, including loading and unloading vehicles, general maintenance, and supporting warehouse operations. You will take responsibility for ensuring equipment is correctly prepared and returned, consistently meeting the required quality standards. This is a development role focused on building technical, operational, and team-based capability, with opportunities to develop technical knowledge, gain broader warehouse skills (including licences such as forklift where appropriate), and build leadership behaviours. The role offers progression within warehouse operations, as well as potential pathways into engineering or production teams, including site-based work.

Key Duties & Responsibilities:

Equipment Preparation & Testing

• Prepare equipment in line with job requirements
• Carry out functional testing and aesthetic checks prior to dispatch
• Check condition and identify faults or missing items
• Actively identify and escalate issues affecting quality or completeness

Operational Support & Flow

• Work as part of the team to meet deadlines and operational demand

• Support dispatch and returns processes of events, goods and other deliveries

• Load and unload equipment onto/from vans and trucks

• Work within vehicles and loading areas to ensure safe, efficient handling

• Move equipment safely throughout the warehouse (manual handling required)
• Work as part of the team to meet deadlines and operational demand
• Maintain organised and efficient working areas

Asset Maintenance

• Carry out basic repairs to equipment and cabling under guidance
• Support maintenance and servicing activities
• Participate in testing processes (e.g. electrical or compliance where required)

Quality & Standards

• Act as a frontline quality checkpoint for equipment leaving the warehouse
• Follow standard operating procedures consistently
• Escalate faults or recurring issues
• Take ownership for quality of work completed

Learning & Development

• Participate in structured training to build technical capability
• Develop understanding of equipment across disciplines
• Gain exposure to different areas (workshops, repairs, operations)

Health, Safety & Compliance

• Follow health and safety procedures
• Use tools and equipment safely
• Maintain clean and safe working areas
• Report hazards, incidents, or near misses

ipment across discipline

Defining success in this role:

• Equipment is prepared accurately and on time
• Faults are identified early and escalated
• Work meets technical and operational standards
• Demonstrates ongoing development in knowledge and confidence
• Takes responsibility for delivering right-first-time outcomes, escalating issues and following tasks through to resolution

Technical Skills:

Essential

• Interest in technical equipment (lighting, audio, AV, or similar)
• Basic IT literacy

Desirable

• Basic electrical or mechanical understanding
• An understanding of basic IT and networking concepts

Professional Skills:

• Strong attention to detail
• Good communication and teamwork skills
• Ability to work under pressure and meet deadlines
• Proactive, resourceful and able to use own initiative to solve problems
• Ability to work effectively and collaboratively alongside team members and other teams
• Calm under pressure, with a friendly, personable and positive approach in a fast-paced, client-facing environment

Experience & Qualifications:

• No formal qualifications are required for this role
• Previous warehouse, logistics, or technical experience is desirable
• An interest in events, production, or engineering is desirable

d&b solutions team members are expected too:

• To work alongside the members of other teams and communicate effectively
• To learn about the company and its activities in order to understand and deal with the customers
• Maintain d&b solutions confidentiality at all times
• To represent the company in a courteous and appropriate manner in all circumstances
• To follow correct procedures at all times and to follow the policies laid out in the staff handbook
• Adhere to and demonstrate knowledge of health and safety matters in relation to work related tasks and ensure that relevant Health and Safety guidelines are adhered to at all times
• To carry out your duties and responsibilities in a manner that reflects the Core Values of d&b solutions at all times – Community, Creativity and Innovation, Integrity and Trust, Learning, Quality and Excellence

d&b solutions provides integrated audio, video, lighting, and media services, delivering complete solutions for hire and sales of technical equipment, live events, and venue installations and support. Working alongside d&b audiotechnik we are on a mission together to transform life experiences.

Apart from the duties summarised in this job description, we retain the right in consultation with the post holder to include other reasonable duties, which are part of, and incidental to, this type of work. We want to recruit, and retain the most talented people, regardless of their background.

We recognise that being a diverse and inclusive employer helps us fulfil our responsibility to make a difference for our staff, our clients, and our industry. Actively valuing differences enhances the way we work and people from different backgrounds and experiences bring valuable insights to the way we operate, generating new ideas and perspectives as well as making us representative of the community and society. If you are interested in this opportunity.

Please email your CV, Cover Letter, and Salary Expectations to [email protected]