The Role Summary:

As a trainee you will be starting off your career in the events and entertainment industry, learning the skills you will need to become an onsite engineer. Upon progression from EPS trainee (circa 9-12 months) this role transfers to the EPS Engineering team, carrying out site-based work delivering Audio, Video, Lighting and Media solutions for our clients.   This role begins in a warehouse-based environment within the dry hire team, where you will receive structured training to build foundational knowledge in audio, video, lighting, electrical and scenic disciplines. You will also have the opportunity to gain experience across other departments, including repairs and scenic, helping you develop a broad understanding of the wider business. 

Key Duties & Responsibilities:

Equipment Preparation & Testing

• Actively identify and escalate issues affecting quality or completeness.

• Prepare equipment in line with job requirements

• Carry out functional testing and aesthetic checks prior to dispatch

• Check condition and identify faults or missing items

• Actively identify and escalate issues affecting quality or completeness.

Operational Support & Flow

• Support dispatch and returns processes of events, goods and other deliveries

• Load and unload equipment onto/from vans and trucks
• Work within vehicles and loading areas to ensure safe, efficient handling
• Move equipment safely throughout the warehouse (manual handling required)
• Work as part of the team to meet deadlines and operational demand
• Maintain organised and efficient working areas

Defining Success in this Role:

• Equipment is prepared accurately and on time according to event requirements
• Faults are identified early and escalated appropriately using the correct channels
• Work meets technical and operational standards
• Demonstrates ongoing development in knowledge and confidence
• Takes responsibility for delivering right-first-time outcomes, escalating issues and following tasks through to resolution.

Future Development of this role:

This role transitions to the on-site event delivery team after a 9 – 12-month period to a trainee production technician, where further training will be given and experience gained. The key responsibilities will change at this point to become more relevant to site-based work

Technical Skills:

Essential 

• Interest in technical equipment (lighting, audio, AV, or similar)
• Interested and comfortable using technology
• Ambition to deliver technical solutions for events on site
• Basic IT literacy (Office 365)

Desirable

• Interest in event delivery, production, or engineering
• Basic electrical or mechanical understanding
• An understanding of basic IT networking concepts
• Driving license will be required for future job role

Professional Skills:

• Friendly, personable, positive approach
• Proactive, resourceful and able to use own initiative to solve problems.
• Strong attention to detail
• Ability to work effectively and collaboratively alongside team members.
• Happy working in a fast-paced, challenging and client facing environment
• To remain calm under pressure and stay true to our values in challenging environments

d&b solutions team members are expected too:

• To work alongside the members of other teams and communicate effectively
• To learn about the company and its activities in order to understand and deal with the customers
• Maintain d&b solutions confidentiality at all times
• To represent the company in a courteous and appropriate manner in all circumstances
• To follow correct procedures at all times and to follow the policies laid out in the staff handbook
• Adhere to and demonstrate knowledge of health and safety matters in relation to work related tasks and ensure that relevant Health and Safety guidelines are adhered to at all times
• To carry out your duties and responsibilities in a manner that reflects the Core Values of d&b solutions at all times – Community, Creativity and Innovation, Integrity and Trust, Learning, Quality and Excellence

d&b solutions provides integrated audio, video, lighting, and media services, delivering complete solutions for hire and sales of technical equipment, live events, and venue installations and support. Working alongside d&b audiotechnik we are on a mission together to transform life experiences.

Apart from the duties summarised in this job description, we retain the right in consultation with the post holder to include other reasonable duties, which are part of, and incidental to, this type of work. We want to recruit, and retain the most talented people, regardless of their background.

We recognise that being a diverse and inclusive employer helps us fulfil our responsibility to make a difference for our staff, our clients, and our industry. Actively valuing differences enhances the way we work and people from different backgrounds and experiences bring valuable insights to the way we operate, generating new ideas and perspectives as well as making us representative of the community and society. If you are interested in this opportunity.

Please email your CV, Cover Letter, and Salary Expectations to [email protected]