The Role Summary
In this senior client-facing position the successful candidate will be responsible for the overall commercial and operations performance of a leading London venue.

The ideal candidate will currently be working within the production industry as an Account or Project Manager and have experience within a range of event scales and genres particularly within the venue partnership arena. To be considered you must have excellent people skills and detailed understanding of AV, lighting, staging and rigging and work with the company to develop, promote and develop the brand.

The role also includes the development of our strategic partnership with the Group that owns the venue. The candidate will be expected to develop relationships across the organisation to capitalise on opportunities beyond event services at the venue.

While you will be focussed on a primary venue you will be expected to support sales across the Managed Services portfolio.

Key Duties and Responsibilities:

  • Day to day oversight of venues sales and operations teams ensuring the smooth delivery of one of d&b’s flagship venue partnerships.
  • Liaison with the top 10% of venue clients, supporting the Account Manager attend client meetings and show rounds and the preparation and administration of high level proposals
  • Liaison with the senior venue management team to align goals and approach.
  • Accurate entering of information into our hire management and CRM systems.
  • Responsibility for ensuring commercial success of the venue.
  • Close liaison with the Delivery Teams to ensure that work is managed effectively;
  • Close liaison with other members of the d&b Business Winning team on wider d&b strategy.
  • Lead in the support and development of the wider client account and the ability to connect with both internal and external teams to ensure a joined up approach to the wide variety of services d&b offers.

Technical Skills

  • Proven IT skills, including use of Microsoft Office (Word, Excel, Access applications and PowerPoint). Working knowledge of an internal e-mail system and electronic diary is essential.
  • Previous experience of multi-level quotations and proposals including supporting documents such as floor plans and set designs.
  • Previous experience in a technical Venue Sales and/or Technical Management role.
  • Very strong attention to detail and accuracy
  • Financial acumen and understanding to skills to ensure profitability of event delivery.
  • Commercial awareness and experience dealing with a multi stakeholder environment
  • General understanding/awareness of venue service provision and practical event practices.

Personal Competencies and Behaviours

  • Ability to interact effectively at all levels
  • Relating to others and working as a member of a team.
  • Deadline conscious-highly organised with the ability to prioritise and multi-task managing a challenging workload and meet strict deadlines
  • Willing and flexible approach, with the ability to work on own initiative
  • Excellent time management and planning skills, forward thinking and able to add value.

d&b solutions Core Values;

  • To work alongside the members of other teams and communicate effectively
  • To learn about the company and its activities in order to understand and deal with the customers
  • Maintain d&b solutions confidentiality at all times
  • To represent the company in a courteous and appropriate manner in all circumstances
  • To follow correct procedures at all times and to follow the policies laid out in the staff handbook
  • Adhere to and demonstrate knowledge of health and safety matters in relation to work related tasks and ensure that relevant Health and Safety guidelines are adhered to at all times
  • To carry out your duties and responsibilities in a manner that reflects the Core Values of d&b solutions at all times
To carry out your duties and responsibilities in a manner that always reflects the Core Values of the business. d&b solutions was formed in 2021 following the acquisition of SFL Group and White Light Ltd and their respective subsidiaries.
Our new organisation provides integrated audio, video, lighting, and media services, delivering complete solutions for hire and sales of technical equipment, live events, and venue installations and support. Working alongside d&b audiotechnik we are on a mission together to transform life experiences.

Apart from the duties summarised in this job description, we retain the right in consultation with the post holder to include other reasonable duties, which are part of, and incidental to, this type of work. We want to recruit, and retain the most talented people, regardless of their background.

We recognise that being a diverse and inclusive employer helps us fulfil our responsibility to make a difference for our staff, our clients, and our industry. Actively valuing differences enhances the way we work and people from different backgrounds and experiences bring valuable insights to the way we operate, generating new ideas and perspectives as well as making us representative of the community and society. If you are interested in this opportunity.

Please email your CV, Cover Letter, and Salary Expectations. Get started by clicking the Apply Now.

Location:
Based in Venues (Located in London)

Department:
Event Production Services

Responsible To:
Head of Account Management

Hours:
40 hours per week, Monday – Friday


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